United in Hospitality

Let’s face it—planning events these days can feel like trying to host an outdoor dinner party during a tornado warning. Your ducks are in a row, production schedule meticulously timed, guarantees for f&b sent (with confirmed dietary, a caterer’s dream!) and all vendor deposits paid... and then a political storm rolls in and suddenly you’re wondering if every activation you so lovingly planned could now be considered controversial or get your organization “canceled”. But here’s the thing: events have always been about connection, not division. And in times of tension and uncertainty, this matters more than ever.

As pros who choose to dedicate our livelihood to hospitality, we’re in the business of making people feel at home and creating moments that linger long after the name tags come off. Politics may dominate the headlines (and our head space), but our job is to create spaces where people can look each other in the eye, shake hands (or bump fists) and remember we’re all human first. That’s not just idealism; it’s a viable and powerful strategy. Because when people feel seen and safe, they engage - and when they engage, your event succeeds and your stakeholders value their investment.

Of course, we can’t ignore the elephant—or donkey—in the room. Planning for a diverse audience means navigating different values, cultural beliefs, and yes, political opinions. But instead of letting that paralyze us, we can lean into and lead with empathy. Ask questions. Listen more. Build contingency plans that reflect not just logistics, but values. And maybe, just maybe, remind ourselves that flexibility isn’t a weakness, it’s a superpower.

I was fortunate enough to experience this firsthand on a FAM trip to the United Arab Emirates just a few weeks ago with over 100 folks from all over the world with different backgrounds, beliefs, expressions, political ideals and sexual identities. From the moment we arrived, our partners led with empathy, taking the time to truly understand who we were as individuals, what we valued and how we operated to make our experience as comfortable and valuable as possible. Yes, there was political unrest in nearby countries. Yes, many of us were scared. But rather than imposing their perspectives, our hosts invited us into their world with grace and humility. Through thoughtful conversations (actual hard-hitting conversations without ego or preconceived notions), shared meals, bucket list experiences (shout out to my camel, Sheila) and cultural exchanges, they gently introduced us and allowed us to soak in the richness of Emirati traditions while also deeply respecting different ideologies to their own. One of the sayings that I heard repeatedly that will stick with me is “Impossible is just an opinion”. It was a powerful reminder that when empathy leads, connection follows, and from that connection meaningful collaboration is born.

Here in Indy, we know a thing or two about making others feel at home too; it’s called Hoosier Hospitality for a reason. We’ll offer you a seat at the table, even if we don’t agree on everything. And if we accidentally bump our elbows walking by each other? Ope, sorry! That little word says a lot: we lead with kindness, humility and a genuine desire to connect. That spirit travels well. Whether you’re planning a summit in Singapore or a retreat in Rome, bring that Midwestern warmth with you. It’s disarming. It’s memorable. And it’s exactly what the world needs right now.

So yes, the world is complicated, but your event doesn’t have to be. Keep it human. Keep it kind. And remember while politics may divide, a well-planned event complete with good lighting, noshes and a little humor can still bring people together. We have more in common than what separates us.

- Miro